Shipping policy


Shipping Policy

Last Updated: June 2026

At MellowPrints, we aim to deliver your orders safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed on Sundays or public holidays.
  • During sale periods or high order volume, processing may take slightly longer. 

Shipping Time

Estimated delivery timelines:

Location

Delivery Time

Metro Cities

3–7 Business Days

Tier 2 & Tier 3 Cities

5–10 Business Days

Remote Areas

7–14 Business Days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Free shipping on prepaid orders above ₹999.
  • Shipping charges, if applicable, will be displayed during checkout.
  • COD charges may apply where Cash on Delivery is available.

Order Tracking

Once your order is shipped, you will receive:

  • Tracking ID
  • Courier Partner Details
  • Tracking Link via Email/SMS

Delivery Delays

While we strive to meet estimated delivery dates, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Government restrictions
  • Courier network issues

MellowPrints shall not be held liable for delays caused by third-party logistics providers.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided:

  • Additional shipping charges may apply.
  • Delivery delays may occur.
  • Orders returned due to incorrect addresses may require re-shipping charges.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit:

Please contact us within 48 hours of delivery or expected delivery date at:

Email: support@mellowprints.com

Our team will investigate the issue with the courier partner and provide a resolution.

International Shipping

Currently, MellowPrints ships only within India unless otherwise stated.

Contact Us

For any shipping-related queries:

Email: support@mellowprints.com
Website: MellowPrints.com


“Delivery proof, courier tracking records, and shipment confirmation shall be considered valid evidence of order fulfillment in case of payment disputes or chargebacks.”